nmible

Clinical trial payment infrastructure with finance-grade control

Run app, API, and in-clinic reimbursement from one secure operating layer with policy-driven approvals, tokenized payouts, and audit-ready reporting for sponsor teams.

Contact

Trust

Certifications and partnerships

Security

Security and governance by design

Payouts

Connected payout methods across regions and participant needs

Support localized disbursement choices without fragmenting controls, reporting, or sponsor visibility.

nmible product suite

Get to know Nmible

Nmible can be deployed as a fully managed service, a white-labelled SaaS platform, an embedded integration, or a combined reimbursement and concierge experience.

Illustration representing Nmible managed payments and reporting support

Serviced Model

Nmible-Managed Payments

Our Serviced Model gives you a fully managed, end-to-end participant payment service. Nmible configures your study, manages participant payments, and provides regular reporting so your team can stay focused on running the trial, not processing payments.

What Clients Love

Clients consistently tell us this model removes a huge administrative burden, especially for small teams managing multiple studies. One sponsor shared that outsourcing payments to Nmible allowed them to keep pace with a rapidly growing trial portfolio while still maintaining full oversight and alignment with their local processes.

Illustration representing Nmible white-labelled SaaS and global participant payment management

White-Labelled SaaS Solution

Client-Managed Payments

Our white-labelled SaaS platform gives you complete control: your teams manage studies, approve payments, and support participants through a branded, integrated Participant Web App and Admin Hub, built for global reach.

What Clients Love

A large CRO highlighted that Nmible's global payment rails let them offer flexible payment options in any trial location, all within a branded app that participants trust and feel safe using. Another client uses our reseller model to pass reimbursement management costs to Sponsors, creating an entirely new revenue stream for their organisation.

Illustration representing Nmible payment integrations with existing clinical trial systems

Integration Model

Our Integration Model embeds Nmible's secure, compliant payment capabilities directly into your existing participant-facing systems, enabling seamless, automated payments without changing your technology stack.

What Clients Love

  • ePRO / EDC Integrations: Clients appreciate the ability to trigger payments automatically based on study events. One EDC partner found the wallet functionality so valuable that they now recommend it to their own clients.
  • App Wallet Integrations: Another client integrated Nmible to add a full payments module into their existing platform, streamlining participant reimbursements and eliminating manual expense processing, saving an estimated 650+ working days every year.
Illustration representing Nmible embedded concierge and participant travel support

Embedded Concierge

Custom embedded concierge options bring participant reimbursement and travel coordination together in one integrated payment experience, reducing system fatigue and giving teams unified oversight across all participant support activities.

What Clients Love

Clients value having travel management and reimbursement workflows in a single platform, with consolidated reporting that makes oversight simpler, faster, and far more transparent.

Flexibility

Built for sponsors, sites, and participants

Sponsor Controls

Flexible approval workflows, fine-grained access, spend oversight, and reconciliation-ready reporting.

Site Efficiency

Participant self-service and in-clinic options reduce manual submissions and site admin burden.

Participant Payout Experience

Global and localized payout options, including support for underbanked and unbanked populations.

Case Studies

Powering global payments for a variety of use cases

Examples of how the platform supports different payment scenarios across participant reimbursement, global disbursement, and customer-controlled operational workflows.

Participant using a tablet for ePRO integration

ePRO Integration

Our customer asked if we could integrate our payment rails directly into an ePRO Platform, so clinical trial participants could be automatically reimbursed on completion of set questionnaires. This resulted in instant payments without the need for unnecessary administrative burden.

Software dashboard for white-label SaaS

White-label SaaS

We were able to provide our payment infrastructure to a large global CRO, which allowed them to sell participant reimbursement as a service offering to their Sponsors. We are unique in this way, as we are able to unlock new revenue streams for our customers.

Engagement app wallet on a mobile phone

Engagment App Wallet

We were approached by a large site network to embed our payment wallet functionality into their clinical trial participant engagement app. This functionality increased engagement and ensured participants could easily track and manage their clinical trial stipends.

Embedded concierge travel and wallet experience on a mobile phone

Embedded Concierge

Our flexible approach to building our technology and infrastructure enables us to support multiple use cases. When we were asked by one of our customers to include travel request functionality, it was an easy lift for our team. Participants can claim expenses and submit travel requests all in the same white labelled application.

Testimonials

What customers say about working with nmible

Feedback from teams using nmible to reduce payment administration, support global study delivery, and open new operating models.

"As clinical trials continue to grow in size and complexity, CDS is proud to collaborate with nmible to offer a solution that meets the industry need for a streamlined, user-friendly approach to patient reimbursement that is triggered as soon as a form/survey is completed, whether at the site by site personnel, or remotely by the study participant themselves. This partnership represents a significant step forward in simplifying the reimbursement process, expanding clinical trial access to a wider, more diverse pool of participants, and ultimately enhancing the overall clinical research experience for all involved."

Jeff Rogers, President at CDS

"Since 2020, the amount of patient stipends we pay has dramatically increased and so too has the burden of getting payments to people in a timely manner.

Velocity is now of the size and scale where it can invest in its own technology. Building our own patient app is a key part of our strategy to engage and enrol more people into clinical research and we see the automated payments function as a key driver for downloads."

Velocity's CEO, Dr. Paul Evans

"Nmible Health has been a great partner for our team and a key part of our growth in the participant payments space. They're easy to work with, highly responsive, and flexible when it comes to supporting enhancement requests. The team brings deep expertise in participant payments, which translates into practical, scalable solutions that continue to support our evolving business needs. nmible Health has helped us grow quickly and confidently in this market, and we truly value the partnership."

Large Global CRO

"Bringing travel support and reimbursement into one platform gave our teams simpler oversight, faster reporting, and a much clearer participant support workflow."

Embedded concierge customer

Roles

Where nmible fits in your operating model

Sponsor Operations

Governed spend and clear visibility

Align reimbursement execution with study controls, approval policy, and finance reporting without introducing operational drag.

Site Networks

Lower administrative burden

Reduce manual expense handling through participant self-service, terminal-enabled in-person flows, and centralized claim records.

Participant Support

Inclusive reimbursement access

Offer payout options that work across geographies and circumstances, including participants without traditional banking access.

Terminal

In-clinic reimbursement without app friction

Extend the same control framework to sites that need immediate reimbursement at the point of care.

Patent-pending hardware for sites that need instant, auditable payouts at the point of care.

nmible reimbursement terminal device

Tap a card or wallet for instant payment, or use a printed code for ATM or cash pickup - no app download or portal login required for participants.

  • EMV-readyHardware built for secure capture and transmission aligned to site and sponsor audit expectations.
  • Inclusive railsSupports participants who lack smartphones or traditional banking, reducing dropout from reimbursement friction.

Flow

How it works

A single end-to-end workflow from study setup to sponsor reconciliation, designed for finance clarity and operational control.

  1. 1. Configure

    Define study reimbursement rules, approval paths, and payout options.

  2. 2. Disburse

    Trigger participant payments through app, API-connected, or in-clinic terminal flows.

  3. 3. Reconcile and report

    Close the loop with audit-ready reporting, claim history, and spend visibility.

Contact

Talk to nmible

For platform questions, deployment discussions, or partnership conversations, email our team directly.

We can share more detail on controls, rollout options, architecture, and how the platform fits your reimbursement operating model.

Primary contact

support@nmible.com

Best for platform questions, rollout conversations, and partnership discussions.